Terms and Conditions

Detailed Description of Goods and/or Services
By accessing, browsing or using this Site, you acknowledge that you have read, understood and agreed to be bound by these Terms and Conditions (“the Terms and Conditions”).
These Terms and Conditions govern your (“the User”) use of Click n Curl Online (“Provider”). Website domain name www.clickandcurl.co.za (“the Website”).
Kali Hai Trading is a business in the hair industry that markets revolutionary, up-to-date and safe hair care products.

Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 24-48 hours (working days) and delivery will be confirmed by way of waybill number. Orders shall be delivered to the nominated physical address (not Postal Boxes). Kali Hai Trading use Fastway and Globeflight courier services. The cost of delivery is dependable on distance.

Export Restriction (Optional)
The offering on this website is available to South African clients only.

Return and Refunds Policy
The provision of goods and services by Kali Hai Trading is subject to availability. In cases of unavailability, Kali Hai Trading cc will refund the client in full within 30 days.
In the event that the User receives the purchase from the courier in a damaged condition, the Provider may contact the User immediately (i.e. same day as receipt) and provide photographic images of the product. The Provider shall organize a new product, identical to the product purchased, subject to availability.
Any Credit Card fees charged will not be refunded.

Customer Privacy Policy
Kali Hai Trading shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). It may be downloaded here: PAIA.
The Website sells hair brushes online. The use of any product bought from the Website is at the User’s (purchaser’s) risk. The User (purchaser) indemnifies and holds the Provider harmless against any and all claims arising from any loss, injury or damages which may be sustained as a result of using the products sold, alternatively information provided on the Website.
The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address, telephone numbers and e-mail address shall be kept in the strictest confidence by the Provider, and not sold or made known to third parties, save for the necessary information that shall be required to be disclosed to third parties delivering the ordered product(s) to the relevant User (purchaser).
The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider shall not, under any circumstance whatsoever, be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on their device.

By using the Website or communicating with the Provider by electronic means, the User is deemed to have acknowledged and consented to any and all agreements, notices, disclosures, or any other communication satisfying any legal requirement, including but not limited to the requirement that such communications should be in writing.

Updating of these Terms and Conditions
The Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions shall become effective upon such changes being posted to the Website. It is the User’s obligation to periodically check these Terms and Conditions on the Website for changes or updates. The User’s continued use of the Website, following the posting of changes or updates, shall be considered notice of the User’s acceptance to abide by and be bound by the Terms and Conditions, including such changes or updates.

Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of the Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if the Provider is expressly advised thereof.
The Provider does not warrant the products and their performance in any form whatsoever. All such warrantees may be provided by the manufacturer to the User, but are not endorsed by the Provider.

Website visits
The User may visit the Website without providing any personal information. The Website servers shall in such instances collect the IP address of the User’s computer. This information is used to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses these statistics to determine use of the Website, and to improve content thereon. The Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards, debit cards or by bank transfer into the Kali Hai Trading bank account, the details of which will be provided on request.

Credit Card Acquiring and Security
Credit card transactions will be acquired for Kali Hai Trading via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to PayGate to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by Kali Hai Trading separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to their website.

Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Country of Domicile
This website is governed by the laws of South Africa and Kali Hai Trading chooses as its domiciliumcitandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature (Kali Hai Trading – 23B School Road, Morningside, Sandton.

Kali Hai Trading may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by Kali Hai Trading based in South Africa trading as Kali Hai Trading and with registration number CK2003/007485/23 and vat registration number 4110204742.
Kali Hai Trading CC
P.O. Box 87495
Houghton, Gauteng, 2041
Tel: (011) 784-6132
Fax: 086 502 3942